This week on CEO Live Talks with Dr. Swannie Jett, we’re joined by Jennifer Hancock, President & CEO of Volunteers of America Mid-States. In this inspiring conversation, Jennifer shares her remarkable journey from volunteering as a teenager in Louisville’s Smoketown neighborhood to leading one of the region’s most impactful human services organizations. Under her leadership, VOA has expanded into a $65 million enterprise serving communities across Kentucky, Tennessee, West Virginia, and Southern Indiana.
Dr. Jett and Jennifer dive into:
– story of how early volunteer work shaped her life’s calling
– The vision and impact of VOA’s $58 million Community Care Campus in Smoketown
– Lessons in nonprofit leadership, growth, and resilience during changing times
– How VOA is transforming services in addiction recovery, veteran support, and affordable housing
– The importance of civic leadership, mentorship, and collaboration in building healthier, stronger communities
Don’t miss this powerful episode filled with insights on leadership, service, and the full-circle journey of making lasting community change.
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