COVID-19 (Corona Virus) What You Need to Know

Park DuValle Community Health Centers are dedicated to keeping you and your family healthy. In doing so we want to make sure you are getting accurate information regarding COVID-19 (Corona Virus). Those who are age 60+, have an inability to fight infections (immunocompromised), or have other illnesses already are at a higher risk for complications. Most who have contracted the virus have become only mildly ill.

When to get medical attention:

In an effort to help treat those in need, please follow the guidelines below as when determining whether or not to seek treatment.

Stay Home. If you do NOT have symptoms but are worried, the best thing to do is to stay home! Going to a primary care office, immediate/urgent care, or emergency room increases your risk of infection and adds to already high demand on medical staff.

Call your Provider. If you are sick and would not have gone to a medical provider other than for COVID-19 concerns, do not go to your primary care, immediate/urgent care, or emergency room. If you want medical advice on care at home or have questions you can call the Kentucky hotline at 1-800-722-5725 or call Park DuValle CHCs.

If you are sick and it is an emergency, call your primary care provider or seek medical assistance. If you have a cough and a fever and are over age 60 OR have other health issues such as cardiovascular disease, lung issues, diabetes, or are immunocompromised, please call your primary care provider or Park DuValle CHCs.

To help prevent the spread of any COVID-19, or other illnesses:

Stay home if you are sick. Avoid work, school, or other gathering places like grocery stores, etc. unless medically necessary.

Call your provider. If you need medical attention, call your healthcare provider first and let them know you are experiencing symptoms of COVID-19. This allows your provider’s office to prepare for your visit and prevent others from getting sick.

Stay away from others. Stay away from people and animals, as much as possible, if you are sick. Continue this until a medical provider tells you it is safe to resume normal activities.

Wear a mask. If you are sick and must be around other people, wear a mask to prevent spreading your germs to others. The only time a healthy person should wear a mask is if they are caring for a sick person who cannot wear a mask.

Cover your mouth and nose. Any time you cough or sneeze you should cover your mouth with a tissue. Throw the tissue away immediately and wash your hands.

Wash your hands. Washing your hands with soap and warm water for at least 20 seconds can help eliminate most germs on your hands. If soap and water are not available, you can use hand sanitizer with at least 60% alcohol. See our hand-washing guide HERE.

Disinfect “high-touch” areas. Areas like doorknobs, light switches, water faucets, and other handles should be disinfected and cleaned at least once a day. Use a solution with at least 70% alcohol, or you can make your own using 1/3 cup bleach for every 1 gal. water.

How to treat COVID-19:

Currently, there is no vaccine or treatment for COVID-19. If you are diagnosed with COVID-19 follow the instructions given to you by your healthcare provider, or your state/local health department.

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Protect yourself against COVID-19 (coronavirus)

Protect yourself against COVID-19 (coronavirus) by covering your nose with a tissue when you cough or sneeze and wash your hands often with soap and water for at least 20 seconds. If you develop a fever and symptoms of respiratory illness, such as a cough or difficulty breathing, call your primary care provider.

To protect Patients and Staff we are asking:

  • All patients call before walking into the health center
  • Patients 60 years and older accept a telephone visit rather than walking into the health center for an appointment
  • Do NOT bring anyone with you to your appointment unless medically necessary


Do NOT come to the health center within your 14 day isolation/quarantine period